Himachal Chief Minister Service Resolution Scheme 2023
Himachal Chief Minister Seva Sankalp Yojana 2023 Helpline Number Dial 1100 Complaint Registration HP Seva Sankalp Yojana In Hindi
Himachal Chief Minister Service Resolution Scheme 2023
Himachal Chief Minister Seva Sankalp Yojana 2023 Helpline Number Dial 1100 Complaint Registration HP Seva Sankalp Yojana In Hindi
If any general public has to complain about something to the government then where to do it, this question comes to everyone's mind. Take any complaint to the officials of the department around you, they do not listen, then in such a situation to whom should the public put forward their views. The government of Himachal Pradesh has found a solution to this problem, now the common people sitting at home can directly convey their views to the government. Himachal Chief Minister has launched a complaint portal named Seva Sankalp. How and when a complaint can be made through the portal, what is the complaint number, you will get all this information in this article, read our article till the end.
Chief Minister Seva Sankalp Yojana Features –
- Objective -
This portal has been started with the aim to solve the problems of the general public as soon as possible. The public will not have to wander here and there for complaints, they will get all the information in a single portal. The Chief Minister of the state has said that this portal has been started to solve all the problems of the people as soon as possible. Transparency between citizens and government will increase.
- Complaint number –
The government has launched toll-free number 1100, where you can register your problem for free sitting at home. This number is of the call center, where the operator will ask you about your problem and will note it down according to the department it belongs to.
- Time to complain –
The general public can call the complaint number anytime from 7 am to 10 pm. This is a completely free service, you will not have to pay any charges for calling on it.
- Register online complaint –
Apart from the toll free number, a portal has also been started, complaints can be registered online from home. Citizens can convey any kind of problem to the government.
- Complaint status facility –
You can see the status of the complaint you have lodged in the portal through this portal. You will have to enter the complaint number in the portal, after which you will be able to know what is the verification status of your complaint.
- Complaint Portal Department –
Himachal government has added 56 departments of the state to this portal, which means whichever department your complaint falls under, the officials of that department will give you the solution to your problem. 6500 officers are associated with this portal, who have been deployed to serve the general public.
According to the official website the following will not be considered as complaint –
- If any case is registered in any court of the state, then complaint related to it.
- If anyone wants to complain against any other state or center or any other government, then it is not valid.
- If any citizen complains about departmental enquiries, transfer related matters of officers, service related matters of government employees, then that is also not valid.
- If a complaint related to Right to Information is filed, it will also be rejected.
How to file complaint through mobile in Himachal Seva Sankalp –
The government has issued a toll-free number for complaints, this number is 1100. By calling this number you can tell your problem to the officer. After listening to your problem you will be given a complaint number. The officer will also ask you for your mobile number, which will be registered with your complaint. Keep this number carefully, it will be useful to you in future.
How to file online complaint in Chief Minister Seva Sankalp Yojana Himachal –
- First of all go to Seva Sankalp Portal. Here on the home page you will see the option to register complaint/suggestion. Click on it.
- The online complaint form will open here. Now first of all you have to enter your current mobile number in the form. This number should be correct because only here you will get OTP.
- Now select name, email ID, department, district, village, block etc. Then you will also have to enter your address.
- Then in the box below you will have to write your complaint in 200 words, which should be in clear words.
- Here you can also upload the scan copy of any document. Now you file a public complaint.
How to know the status of Chief Minister Service Resolution complaint:-
- You will get the redressal of the complaint you have filed within 14 days. If this does not happen, then you can also check the status of your complaint online.
- First of all go to the online portal, now click on the status of the complaint.
- Here you can check the complaint number or mobile number to know the status of your complaint and what the officials are doing on it.
Other main points –
- If you do not get the solution to your problem in 7-14 days then this problem will go to the next level.
- Here the problems will be solved at block development, village, district and panchayat level.
- You can also give any suggestion in this portal. The government is seeking suggestions from the general public so that better results can be given to the people as per their demand.
- If continuous suggestions are being received on any subject then there will be a discussion on that issue among all the officers. Then when there is unanimity it will be changed.
- Himachal Pradesh Chief Minister Jairam Thakur has set a target to solve about 40 thousand problems in less than 2 years.
FAQ –
1. What is Chief Minister Seva Sankalp Portal?
Answer- This is a complaint portal, in which the public can directly complain to the government.
2. In how many days will the complaint get resolved in the Seva Sankalp portal?
Answer- Your complaint will be resolved within 14 days.
3. How many departments are connected to the Chief Minister Seva Sankalp Portal?
Answer- 56
4. Is there a mobile app of Chief Minister Seva Sankalp Complaint Portal?
Answer- Yes, it can be downloaded from Play Store.
5.When can the Chief Minister make a complaint in the Seva Sankalp Portal?
Answer- 7 am to 10 pm.
6.What is Chief Minister Helpline Number Himachal Pradesh?
Answer- 1100
|
Name |
Chief Minister's Service Pledge |
|
where was it launched |
Himachal Pradesh |
|
who launched |
Chief Minister Jairam Thakur |
|
helpline number |
1100 |
|
portal link |
cmsankalp.hp.gov.in/ |
|
beneficiary |
Himachal resident |
|
portal type |
complaint portal |
